1. Installing irhilopr for Win10: irhilopr is HP M252dw 128.171.110.160 - control panel -> Device and Printer -> "Add a printer" - it show up in 'choose a device or printer' and window automatically installs everthing. 2. Installing print Ricoh IM C3000 for Win10: Using the Ricoh IM C3000 (upstair printer/copier): Windows 10 make it easy. - control panel -> Device and Printer -> "Add a printer" - click on "The printer that I want isn't listed" - do "add a print using a TCS/IP address or hostname", and used 128.171.168.50 (c3000-225.ifa.hawaii.edu) That's it, the printer should work. Then configure the papertrays takes some clicking.. printer properties, set to C3000, + Paper Size Settings: tray 1 & 2: 8.5x11 tray 3: 8.5x14 tray 4: 11x17 2. What to do when irsummitpr is stuck with jobs. 1. use 'lpq' & 'cancel' to clear queue. 2. Recycle power on the printer. 3. do '/etc/init.d/cups restart' to restart cups 4. do 'enable irsummitpr' to enable printer. example, (as root on duke): # lpq # cancel JOBNO (recycle power on printer). # /etc/init.d/cups restart # enable irsummitpr (go test the printer).